I never leave reviews, but the customer service at Tilebuys was so impressive that I had to thank them somehow. My sample tile was sent out immediately even though I ordered it well after office hours, and I received it in just a day or two, carefully wrapped and packaged, along with a personal email from Keith asking me if I had received it, and to let him know if I needed any assistance. I asked several questions which were all answered professionally and quickly. My main order also arrived in just a couple of days, and the tile itself was gorgeous and packaged with care. In a time when it's difficult to even get in touch with a human at a company or storefront, I found the personal communication and attention from Keith at Tilebuys to be priceless. I thank you. I love my new backsplash!